Welcome to Baghbani. By accessing or using our website (www.baghbani.xyz), you agree to be bound by the following terms and conditions. Please read them carefully before using our site or making any purchase.

1. Use of Website

You agree to use this website only for lawful purposes. Any misuse, unauthorized access, or attempt to alter, damage, or disrupt the site is strictly prohibited.

2. Product Descriptions

We strive to provide accurate descriptions, images, and pricing of our plants and related products. However, as live plants are natural products, slight variations in size, color, or appearance may occur compared to the images shown.

3. Orders & Payments

All orders are subject to availability and confirmation. We reserve the right to cancel or refuse any order for any reason, including stock availability or incorrect pricing. Payments must be completed through our approved payment methods. Cash on Delivery (COD) may be available for certain locations.

4. Shipping & Delivery

We aim to process and dispatch all orders within 1–3 business days. Delivery times may vary depending on your location and courier service. Please refer to our Shipping Policy page for complete details.

5. Returns & Refunds

Due to the perishable and delicate nature of live plants, returns are only accepted for damaged or incorrect items delivered. Claims must be made within 24 hours of delivery with supporting evidence (such as photographs). For full information, please review our Returns Policy.

6. Intellectual Property

All website content—including images, product descriptions, logos, and written materials—is the property of Baghbani and may not be copied, used, or reproduced without prior written permission.

7. Privacy

Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, and safeguard your personal information.

8. Limitation of Liability

Baghbani shall not be held liable for any direct, indirect, incidental, or consequential damages resulting from the use of this website, including but not limited to delivery delays, plant health issues due to customer handling, or loss of profits.

9. Changes to Terms

We reserve the right to update or modify these Terms & Conditions at any time. Continued use of our website after updates are posted will signify your acceptance of the revised terms.

10. Contact Us

For any questions or concerns regarding these Terms & Conditions, please reach out to us:

📧 Email: support@baghbani.xyz
📍 Website: www.baghbani.xyz